Employment Opportunities

OVERVIEW

Title: Deputy Operations Manager

Usual Working Hours: 40hrs per week, five days out seven (typically Monday – Friday though occasional weekend work may be required). 2 nights per week requirement to be on-call to provide support should any issues arise onsite.

Location:  The Bioasis (South Devon)

Contract: Fixed-Term Contract Monday 17th April 2023 – Tuesday 25th July 2023

Salary:  £27,000 p.a. pro rata (£2,250.00 per month)

Pension:  We contribute to staff pensions in line with our obligations under the workplace pension scheme.

Holidays: 5 weeks per year, full time pro-rata. Opportunity to take holiday during the contract term will be limited, so any accrued holiday will be added at the end of the contract term.

Accommodation/Food: Accommodation (camping, including weekends if required) and food (Monday to Friday) is included as part of the employment package.   

Reporting to: Operations Manager

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About the role:

This is an exciting opportunity to join a small, dynamic and unique outdoor education company. We are looking for an individual with experience within outdoor education and a good working knowledge of supervising camps and residential school trips. You will be a fast-thinker, well organised, have hands on experience of session and programme delivery to young people and be motivated at inspiring the next generation. In return, we can offer you a good package, a fun, dynamic environment and the chance to live and work on a secluded, beautiful south Devon private estate. 

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About The Bioasis:

Set up in 2020 following the COVID pandemic, The Bioasis is about inspiring the next generation to engage with nature and to teach them how we can protect it. 2022 was our first year working with schools on a broad capacity. We are AALA licensed, full members of BAPA (British Activity Providers Association), Learning Outside the Classroom Badge Holders and AdventureMark registered. We are also IOL members.

 

As a relatively new start-up, we have the opportunity to develop and deliver an exciting programme that challenges young people whilst supporting them to grow as individuals. We are not just about programme delivery though, we want to be an industry leading employer and that means management need to go the extra mile to support our staff. Always aiming high and looking for feedback from Bioasis staff, contractors and clients as to how we can improve is an important part of our business.

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The Role, Day to Day:

You will be working closely with the Operations Manager to provide logistical support and ensure the smooth running of operations at The Bioasis. This involves three main phrases of work:

 

• Set-Up – (April/May) Establishing the relevant infrastructure onsite for three independent basecamps. This will be completed alongside the Operations Manager and a set up team, although there will be elements of independent remote work.

• Programme Delivery (late May - July) Providing logistical and activity support to Bioasis staff,  contractors and visiting guests throughout their time at the Bioasis, alongside routine site management duties including fire drills/safety checks, resupplies and more.

• Hibernation Following the conclusion of the majority of our camps, we will be putting at least one site into hibernation. This will involve transporting significant quantities of kit and equipment back to base and storing and documenting appropriately. Following this, there will be an end of contract debrief.

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Main Tasks

• To support the Operations Manager with day to day tasks, working to further improve processes and efficiencies of logistical operations.

• Setting up, maintaining and packing down kit & equipment across the estate.

• Implementing company safeguarding and health and safety policies alongside the relevant recording and reporting of any issues, incidents, complaints or problems.

• Supporting staff and contractors with session delivery and staff training.

• Supporting the Basecamp Catering Managers or other appointed person(s) in ensuring high standards of kitchen and catering hygiene, in line with Food Safety Management Systems, HACCPs and EHO/legislative requirements alongside appropriate recording and reporting.

• Using the estate vehicle to move equipment and people safely around the estate (including driving off-road at points as well as on public roads). A full, clean driving licence is a requirement.

• Manual handling of equipment, food and water supplies.

• Critical Incident Management in line with emergency action plans and evacuation of person(s) if required, including hospital runs if necessary.

• Liaising with staff, students and visiting teachers to ensure programme delivery is in line with agreed goals and learning outcomes.

• To provide efficient briefings to the Operations Manager on progress to targets and completion of projects.

• To ensure feedback systems are in place and working effectively.

• Undertake all other tasks as may reasonably be required to meet the varying demands of the Company.

 

Ideal Skills Set:

• Previous experience of delivering/supervising outdoor education courses to schools and young people.

• Good health & safety and safeguarding knowledge / qualifications – ideally including familiarity with AALA and/or LOtC licencing.

• Outdoor / NGB qualifications such as Mountain Leader or British Canoe qualifications are useful but not essential.

• An excellent communicator with strong problem-solving skills.

• Knowledge of the outdoor education / youth adventure industry

• Competent working knowledge of MS Office (primarily Word, Outlook, Excel).

• Effective time management and ability to work accurately under pressure.

• The confidence to question, the ability to think ‘outside the box’ and consistently look for ways to improve systems and products and to make the most of opportunities.

• Ability to work independently, sometimes remotely in the outdoors.

• Above all, a ‘can do’ attitude, high standards, a willingness to get stuck in and the desire to go the extra mile to deliver an exceptional product.

 

A full driving licence and Enhance DBS check is required.

 

Training:

Training on in-house procedures, systems, suppliers, software packages, and job specific tasks will be given. Occasional external training courses may also be required, for which the company would pay. The first week of the role will be training under the Operations Manager.

 

The job will involve contact with:

Landowners, logistics companies and suppliers, farmers, sub-contractors, freelance outdoor instructors, teachers, students (ages range from 11 to 18 yrs), local government departments and at times, the public.

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Equal opportunities for all

The Immersive Adventure Agency Ltd (trading as The Bioasis) is an Equal Opportunity Employer, committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Bioasis are based on business needs, job requirements and individual merit, without regard to disability, age, ethnic or national origin, gender, race, religion, sexual orientation, family or parental status. We will not tolerate discrimination or harassment based on any of these characteristics and encourage applicants of all ages.

 

How to apply:

Please send your CV and accompanying letter of introduction, outlining why you think you are our ideal candidate to Adrian Ferraro and Jared Child, ops@thebioasis.com

 

Closing date for applications is: 16 December 2022

 

For further information, or to discuss the role in more depth, please contact:

Bioasis Mission Control

6b King Street

Exeter

EX1 1BH

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​t: 01392 790012

w: www.thebioasis.com

e: ops@thebioasis.com 

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